Thank you for choosing Boldhivemedia . We strive to provide high-quality services and products. However, if you are not completely satisfied with your purchase, we are here to help.

Eligibility for Refunds

To be eligible for a refund, the following criteria must be met:

  • Timeframe: Requests for refunds must be made within 30 days of the purchase date.
  • Condition: The service or product must be unused and in the same condition that you received it. If applicable, it must also be in the original packaging.
  • Proof of Purchase: You must provide a receipt or proof of purchase when requesting a refund.

How to Initiate a Refund Request

To initiate a refund request, please follow these steps:

  1. Contact Us: Email us at info@Boldhivemedia.com with your order details and reason for the refund.
  2. Provide Information: Include your order number, a description of the service or product, and any relevant supporting documentation (e.g., screenshots, photos).
  3. Await Response: Our team will review your request and respond within 3-5 business days.

Refund Options

If your refund request is approved, we offer the following options:

  • Full Refund: A full refund to your original payment method.
  • Store Credit: Alternatively, you may choose to receive store credit for future purchases.

Processing Time

Once your refund is approved, please allow up to 7-10 business days for the amount to reflect in your bank account or on your credit card statement. Please note that international refunds may take longer due to banking processes.

Exceptions

Certain services may not be eligible for a refund, including:

  • Services that have already been completed or delivered.
  • Products that have been opened or used.

Changes to This Policy

We may update our Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions about our Refund Policy or need assistance with a refund request, please contact us:

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